Opioid Addiction Hotline

On a national level, opioid addiction is considered an urgent crisis in dire need of a response. However, on a personal level, many people find themselves lacking the resources to get help despite the urgency displayed in the media. Knowing when and how to call an opioid hotline can save a life.

The rampancy of opioid addiction is already considered an “epidemic” by the government. According to national data, over 42,000 deaths were due to an opioid overdose in 2016. These numbers continue to rise annually, despite efforts to control the use of these prescription and street drugs.

These statistics may seem impersonal and just another part of the country’s social and health problems. However, this issue hits differently if you or a loved one is suffering from opioid addiction.

Understanding Opioid Addiction

Why are opioids addictive? It is easy to assume that addiction is simply a moral failing at the end of the user. Nevertheless, substance use disorder has many causes–it spans through the physiological, psychological, emotional and spiritual facets of an individual affected.

The physiological aspect of addiction to opioids is explained by its components. Opioids contain substances that bind to certain receptors in the brain to provide pain relief and pleasurable feelings. This in itself causes the person to seek out the drug, especially when they are faced with things such as physical pain, emotional stress, and other life factors that make them vulnerable.

The problem with using substances is the brain automatically adjusts to tolerate the current amount of drugs one is taking. Thus, this results in the person developing a drug tolerance, which means that they may need gradually higher amounts of the opioid to get the same sensations. The increasing doses are damaging to one’s physical and mental health, which leads to an eventual overdose.

This is why getting help for opioid addiction is essential before the progression worsens. Whether it’s calling a hotline, contacting a rehab facility, or just reaching out to a trusted loved one, taking the first step can truly save a person’s life.

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When To Call An Opioid Hotline

Hotlines are often used to call when someone is having a medical emergency or a personal crisis that can threaten their lives. Below are some reasons you should be calling an opioid addiction hotline:

Suspected overdose

Acting fast on a suspected overdose is crucial to prevent deaths due to alcohol or drug toxicity. If you are unsure about a drug overdose, it is better to call a hotline right away rather than waiting for more signs of confirming. If you or a loved one is suspected to have taken opioids within a close time frame of being unconscious or mentally confused, this indicates that you may need to call a hotline right away. Here are other clear signs of a drug overdose:

  • Eyes: Small, constricted-looking
  • Alertness: Drowsy or unconscious
  • Respiration: Shallow, irregular or slow breathing
  • Skin: Bluish color, cold, pale-looking
  • Others: Limp muscles, choking or gurgling sounds

Mental health or personal crisis

Another effect of long-term opioid abuse is mental health issues. People who abuse drugs often have co-occurring disorders such as depression, anxiety, or PTSD. Various mental health and personal crises include:

  • Thoughts of suicide
  • Suicide attempts
  • Threats of harming oneself or others
  • Escaping domestic abuse
  • Persistent suffering from mental health and other personal issues
  • Other life-threatening situations related to opioid abuse

Remember that suffering doesn’t always have to be physical in order to be harmful. In fact, our minds can be the most powerful weapon that can work for or against us. If you notice these signs of mental health or personal crises in yourself or a loved one, you can get opioid addiction help by calling a hotline.

Resources for addiction treatment

In some instances, individuals who have an opioid addiction don’t know when to turn to for help. They may both be suffering physical, emotional, and mental health consequences related to opioid abuse, and they want to get help right away. Opioid hotlines are also available in these situations as well. Looking for addiction treatment resources that are applicable to your life situation can be done by calling opioid hotlines as well.

Opioid Hotline

There are various hotlines that provide immediate help for opioid addicts. Here are some numbers you can contact:


For a suspected overdose, the first number on the list is 911. An overdose is a true emergency requiring immediate medical attention. Calling 911 for a life-threatening overdose when no other help is present may be necessary before other hotlines. However, to avoid overloading 911 with non-emergency calls, it is best to call other hotlines for opioid abuse when a suspected overdose is not observed in yourself or a loved one.

Substance Use Disorder and Mental Health Services Administration (SAMHSA) National Helpline

The number for SAMHSA’s National Helpline is 1-800-662-HELP (4357). This hotline is available 24/7, providing treatment referral services as well as information for individuals and families going through mental health or substance use disorder problems. People can choose English or Spanish language, and the hotline is free of charge. Operators will communicate and assist the individual during a crisis and also provide referrals on how they can get treatment in their local area.

US Department of Health and Human Services Poison Help Hotline

If you would like to know more information about drug or alcohol poisoning, you may reach out to the Poison Help Hotline at 1-800-222-1222. This number is toll-free and would provide you information about substance poisoning and how you can get help for non-emergency issues.

Rehab Centers

Many rehab centers also provide hotlines to aid in substance use disorder treatment. For example, Sunshine Behavioral Health’s opioid abuse contact number (1-877-548-9502) has addiction specialists that will assist you in verifying health insurance, answering questions about rehab, or helping you stage an intervention for a loved one.

What To Expect When Calling An Opioid Helpline

Opioid helplines are geared towards protecting the caller’s life as well as confidentiality. When you call an opioid helpline, you can expect the following things to happen:

  • The operator may ask for some details if you’re in an emergency. Emergencies include overdoses, poisoning, domestic abuse, violence, or suicide attempts. If these are happening in your situation, they may ask details about your whereabouts.
  • The operator can also provide you with instructions for first aid. In the event of an emergency, the operator will also provide you with instructions on how to assist someone or help yourself in a life-threatening situation. This is done while emergency services are on the way to your location.
  • Specialists will talk you through a mental health or substance use disorder crisis. In the event that you’re having suicidal thoughts or going through something emotional, hotline specialists will talk you through your situation and think about ways on how to take an active approach to your problem. They will stay on the line until you are able to achieve a better headspace.
  • Specialists can provide referral services for substance use disorder or mental health disorders. After asking for some information about yourself and your situation, they will refer you to local treatment centers, counselors, and social workers to assist you in addiction treatment.
  • Specialists will keep your information private. Your privacy as an individual is of utmost importance. Details about your addiction or mental health problem will not be shared without your consent.

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Stay Alive, Stay On The Line

Opioid addiction can be a gradual problem that grows over time. In some cases, it can take you by surprise and threaten your life. These opioid hotlines are resources available to you at no cost so you can get the treatment you need. Keep yourself and your loved ones from the dangers of opioid addiction through these hotlines.


Medical disclaimer:

Sunshine Behavioral Health strives to help people who are facing substance abuse, addiction, mental health disorders, or a combination of these conditions. It does this by providing compassionate care and evidence-based content that addresses health, treatment, and recovery.

Licensed medical professionals review material we publish on our site. The material is not a substitute for qualified medical diagnoses, treatment, or advice. It should not be used to replace the suggestions of your personal physician or other health care professionals.

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